If you receive this newsletter, you're identified as a family or friend of a Humana member through a consent form. Having access to your loved one's health plan information can help you as a caregiver.
Now Humana Medicare members can complete and send their signed Consent for Release of Protected Health Information (PHI) online, so getting details about their benefits is easier for you, their caregiver.
Until recently, completing a paper form was the only way to provide a consent form.
This can now be taken care of on MyHumana, the personal, secure online member account, at Humana.com. Ask the person you care for to log in on MyHumana:
The form needs to be updated/renewed every two years. With this online form, your loved one will know where the form is and when it needs to be updated.
All current consent forms that were submitted on paper are in the process of being moved so they can be managed online, so there’s no need to re-enter information for any previously completed consent forms.